Incidents and maintenance reported on status page for seek https://status.seekinsights.com/ https://d1lppblt9t2x15.cloudfront.net/logos/c923f037edc50003496476bcac2d56b6.png https://status.seekinsights.com/ en https://status.seekinsights.com/maintenance/994426 Mon, 03 Aug 2026 18:59:20 -0000 https://status.seekinsights.com/incident/994426#77a23649800e4b18be80ad4c0f3b9bc137dffb974058b52c55078d2c9b9af801 Maintenance We will be performing scheduled infrastructure maintenance activities, including core system upgrades, configuration changes, and platform enhancements to improve system reliability, and performance. During this maintenance window, users may experience brief service interruptions or intermittent impact while the changes are being applied and validated. Our team will actively monitor the environment throughout the activity and perform post-maintenance validation to ensure all services are operating normally. https://status.seekinsights.com/maintenance/785147 Fri, 12 Dec 2025 14:26:49 -0000 https://status.seekinsights.com/incident/785147#68678f6292ff6580a1e1d4914aa3b093f23048ce9644bcf2e482139e05709a2a Maintenance Our infrastructure will undergo planned maintenance during the scheduled window. Some services may be temporarily unavailable. https://status.seekinsights.com/maintenance/774147 Tue, 25 Nov 2025 20:26:46 -0000 https://status.seekinsights.com/incident/774147#85b8265496eddcb3fbdc3597c9d68dbfad9c135c9ecf5f835cf1ecf0af4f27b0 Maintenance We are carrying out scheduled infrastructure maintenance to improve system resilience/Security. Access to prod services may be limited during the maintenance window. Thank you for your cooperation. https://status.seekinsights.com/maintenance/622120 Fri, 18 Jul 2025 21:01:01 -0000 https://status.seekinsights.com/incident/622120#14276855400125832fed79b0d4de245a84a287c7c2af0efc66f839f300ed41d0 Maintenance We’ll be updating our firewall rules during an upcoming maintenance window. Temporary disruptions may occur. Thank you https://status.seekinsights.com/incident/601947 Thu, 12 Jun 2025 21:06:00 -0000 https://status.seekinsights.com/incident/601947#060fca99d3ef0263cfed65e140b473ff5eb2277379bdb40d97508e2fb46aef10 Incident Apps should be loading correctly now. We will continue to monitor the performance of apps and update if there is any change to the availability of apps https://status.seekinsights.com/incident/601947 Thu, 12 Jun 2025 19:04:00 -0000 https://status.seekinsights.com/incident/601947#c6b58659036219608e80a3034717e18a6cf269c5ab4e44b5dd89fe072f7af0cb Incident There is a service disruption with one of our cloud providers (Google cloud services). This is leading to some errors when attempting to load app dashboards. https://status.seekinsights.com/incident/555547 Tue, 15 Apr 2025 15:57:00 -0000 https://status.seekinsights.com/incident/555547#1da21f03f0d22ac882461bf9fcf04596f4136370647440316549baab1c7e87ee Incident One of our 3rd party providers, meilisearch, experienced an outage which impacted functionality of our website. We switched over to a different fallback region of meilisearch to resume normal functionality of our website https://status.seekinsights.com/incident/534435 Tue, 25 Mar 2025 19:10:00 -0000 https://status.seekinsights.com/incident/534435#5d2e2be1eac0da0ff89d165e6da263fd169c4021bb7f44c77f8c8a59f95feeae Incident The issues with login should be resolved. If you continue to experience issues please contact your account manager. https://status.seekinsights.com/incident/534435 Tue, 25 Mar 2025 18:39:00 -0000 https://status.seekinsights.com/incident/534435#70290f01e1662b570426e253d329de5b7fb78410a04ec9ba1f40fed8ad262849 Incident Our login service auth0 is currently experiencing a disruption. During this time users may have trouble logging in. https://status.seekinsights.com/maintenance/500258 Wed, 22 Jan 2025 21:48:36 -0000 https://status.seekinsights.com/incident/500258#3e663deafdd479e404dd415582732e09d6192e0a7a4b86e5dabe7454542aeb6c Maintenance We are doing an upgrade to our backend systems. During this time some features of the site may not work as expected. We expect the upgrade to take approximately 30 minutes https://status.seekinsights.com/maintenance/496151 Wed, 15 Jan 2025 08:46:10 -0000 https://status.seekinsights.com/incident/496151#e232dac167eaa435a3bfa82314175902bef11b933a61c5a1487510674da0efdc Maintenance Upgraded the cluster capacity https://status.seekinsights.com/incident/484398 Thu, 19 Dec 2024 14:55:00 -0000 https://status.seekinsights.com/incident/484398#1af95f1fb9fb453ba89ef2a0baa86c8aaf68cefeb95f6399bb7e2e8500de8da1 Incident Our backend API service is now operational https://status.seekinsights.com/incident/484398 Thu, 19 Dec 2024 14:33:00 -0000 https://status.seekinsights.com/incident/484398#df40bf3ce7614d5089a8d8ab0643a3e2ec8ccb45f181443ac2b9c77577d890f7 Incident We are looking into an issue with our backend API. The service is unavailable at this time https://status.seekinsights.com/maintenance/458693 Sat, 09 Nov 2024 19:23:07 -0000 https://status.seekinsights.com/incident/458693#69fdcf02ec42811105a9351cef85f71018bd56b2c96b53c3acea681a108fd791 Maintenance A new optimized AMI is planned to be released in the production cluster, with a rolling deployment to new optimized nodes. This maintenance is expected to incur minimal downtime, as the update has been thoroughly tested and already implemented in the non-prod env. https://status.seekinsights.com/maintenance/446277 Fri, 11 Oct 2024 11:00:11 -0000 https://status.seekinsights.com/incident/446277#004a5e20275dd400f1ecde0b1aae41d10fe6d00d8bb9b33fa59c22d65d8e0bea Maintenance During this maintenance, Network Trunking will be activated in the production cluster, previous bugs will be addressed, and the production cluster instance will be replaced with a new one. During this time the service may be unavailable https://status.seekinsights.com/maintenance/384388 Fri, 14 Jun 2024 14:46:45 -0000 https://status.seekinsights.com/incident/384388#bbb15f8e0118312b83d0395f9c65b0d90f6d3be54500ee9dea4e9102cd8c6fac Maintenance We are in the process of migrating systems. During this time the service will be unavailable for users. We expect this migration to take approximately 2 hours