Incidents | seek Incidents reported on status page for seek https://status.seekinsights.com/ https://d1lppblt9t2x15.cloudfront.net/logos/c923f037edc50003496476bcac2d56b6.png Incidents | seek https://status.seekinsights.com/ en cloud.seekinsights.com recovered https://status.seekinsights.com/ Mon, 11 May 2026 18:12:20 +0000 https://status.seekinsights.com/#a9a3fadfb73ee0c824acb5872f6dcfbd34050bbe5330a5a533754ed5b049cab1 cloud.seekinsights.com recovered cloud.seekinsights.com went down https://status.seekinsights.com/ Mon, 11 May 2026 18:10:30 +0000 https://status.seekinsights.com/#a9a3fadfb73ee0c824acb5872f6dcfbd34050bbe5330a5a533754ed5b049cab1 cloud.seekinsights.com went down cloud-api.seekinsights.com/docs recovered https://status.seekinsights.com/ Mon, 11 May 2026 15:29:30 +0000 https://status.seekinsights.com/#814b7250fc79821f64041d90c843949a7f0f4204586a2a7670a9692b4ace3a6c cloud-api.seekinsights.com/docs recovered cloud-api.seekinsights.com/docs went down https://status.seekinsights.com/ Mon, 11 May 2026 15:26:02 +0000 https://status.seekinsights.com/#814b7250fc79821f64041d90c843949a7f0f4204586a2a7670a9692b4ace3a6c cloud-api.seekinsights.com/docs went down cloud.seekinsights.com recovered https://status.seekinsights.com/ Mon, 04 May 2026 09:54:18 +0000 https://status.seekinsights.com/#a9ea2be973f842d24644f2bd8bd1c5336c891e2354ac6c13499569649d27fea0 cloud.seekinsights.com recovered cloud.seekinsights.com went down https://status.seekinsights.com/ Mon, 04 May 2026 09:52:16 +0000 https://status.seekinsights.com/#a9ea2be973f842d24644f2bd8bd1c5336c891e2354ac6c13499569649d27fea0 cloud.seekinsights.com went down cloud.seekinsights.com recovered https://status.seekinsights.com/ Tue, 17 Mar 2026 20:18:16 +0000 https://status.seekinsights.com/#772f9395650c415638a7ebebe048c838d9adf13c18a9d909202bda0f685cae09 cloud.seekinsights.com recovered cloud.seekinsights.com went down https://status.seekinsights.com/ Tue, 17 Mar 2026 20:04:12 +0000 https://status.seekinsights.com/#772f9395650c415638a7ebebe048c838d9adf13c18a9d909202bda0f685cae09 cloud.seekinsights.com went down Scheduled Prod Infra Maintenance https://status.seekinsights.com/incident/785147 Sat, 13 Dec 2025 03:00:23 -0000 https://status.seekinsights.com/incident/785147#68678f6292ff6580a1e1d4914aa3b093f23048ce9644bcf2e482139e05709a2a Our infrastructure will undergo planned maintenance during the scheduled window. Some services may be temporarily unavailable. We’re Improving Our System https://status.seekinsights.com/incident/774147 Wed, 26 Nov 2025 02:00:00 -0000 https://status.seekinsights.com/incident/774147#85b8265496eddcb3fbdc3597c9d68dbfad9c135c9ecf5f835cf1ecf0af4f27b0 We are carrying out scheduled infrastructure maintenance to improve system resilience/Security. Access to prod services may be limited during the maintenance window. Thank you for your cooperation. Production Firewall Upgrade https://status.seekinsights.com/incident/622120 Sun, 20 Jul 2025 08:00:00 -0000 https://status.seekinsights.com/incident/622120#14276855400125832fed79b0d4de245a84a287c7c2af0efc66f839f300ed41d0 We’ll be updating our firewall rules during an upcoming maintenance window. Temporary disruptions may occur. Thank you Problem Loading Apps https://status.seekinsights.com/incident/601947 Thu, 12 Jun 2025 21:06:00 -0000 https://status.seekinsights.com/incident/601947#060fca99d3ef0263cfed65e140b473ff5eb2277379bdb40d97508e2fb46aef10 Apps should be loading correctly now. We will continue to monitor the performance of apps and update if there is any change to the availability of apps Problem Loading Apps https://status.seekinsights.com/incident/601947 Thu, 12 Jun 2025 19:04:00 -0000 https://status.seekinsights.com/incident/601947#c6b58659036219608e80a3034717e18a6cf269c5ab4e44b5dd89fe072f7af0cb There is a service disruption with one of our cloud providers (Google cloud services). This is leading to some errors when attempting to load app dashboards. Website Down https://status.seekinsights.com/incident/555547 Tue, 15 Apr 2025 15:57:00 -0000 https://status.seekinsights.com/incident/555547#1da21f03f0d22ac882461bf9fcf04596f4136370647440316549baab1c7e87ee One of our 3rd party providers, meilisearch, experienced an outage which impacted functionality of our website. We switched over to a different fallback region of meilisearch to resume normal functionality of our website Problems with Login https://status.seekinsights.com/incident/534435 Tue, 25 Mar 2025 19:10:00 -0000 https://status.seekinsights.com/incident/534435#5d2e2be1eac0da0ff89d165e6da263fd169c4021bb7f44c77f8c8a59f95feeae The issues with login should be resolved. If you continue to experience issues please contact your account manager. Problems with Login https://status.seekinsights.com/incident/534435 Tue, 25 Mar 2025 18:39:00 -0000 https://status.seekinsights.com/incident/534435#70290f01e1662b570426e253d329de5b7fb78410a04ec9ba1f40fed8ad262849 Our login service auth0 is currently experiencing a disruption. During this time users may have trouble logging in. System Upgrade https://status.seekinsights.com/incident/500258 Thu, 23 Jan 2025 23:00:22 -0000 https://status.seekinsights.com/incident/500258#3e663deafdd479e404dd415582732e09d6192e0a7a4b86e5dabe7454542aeb6c We are doing an upgrade to our backend systems. During this time some features of the site may not work as expected. We expect the upgrade to take approximately 30 minutes Cluster Maintenance - Infra https://status.seekinsights.com/incident/496151 Wed, 15 Jan 2025 09:00:00 -0000 https://status.seekinsights.com/incident/496151#e232dac167eaa435a3bfa82314175902bef11b933a61c5a1487510674da0efdc Upgraded the cluster capacity Backend API unavailable https://status.seekinsights.com/incident/484398 Thu, 19 Dec 2024 14:55:00 -0000 https://status.seekinsights.com/incident/484398#1af95f1fb9fb453ba89ef2a0baa86c8aaf68cefeb95f6399bb7e2e8500de8da1 Our backend API service is now operational Backend API unavailable https://status.seekinsights.com/incident/484398 Thu, 19 Dec 2024 14:33:00 -0000 https://status.seekinsights.com/incident/484398#df40bf3ce7614d5089a8d8ab0643a3e2ec8ccb45f181443ac2b9c77577d890f7 We are looking into an issue with our backend API. The service is unavailable at this time Cluster Maintenance - Q4 2024 https://status.seekinsights.com/incident/458693 Sun, 10 Nov 2024 09:00:09 -0000 https://status.seekinsights.com/incident/458693#69fdcf02ec42811105a9351cef85f71018bd56b2c96b53c3acea681a108fd791 A new optimized AMI is planned to be released in the production cluster, with a rolling deployment to new optimized nodes. This maintenance is expected to incur minimal downtime, as the update has been thoroughly tested and already implemented in the non-prod env. Cluster Maintenance https://status.seekinsights.com/incident/446277 Fri, 11 Oct 2024 11:00:11 -0000 https://status.seekinsights.com/incident/446277#004a5e20275dd400f1ecde0b1aae41d10fe6d00d8bb9b33fa59c22d65d8e0bea During this maintenance, Network Trunking will be activated in the production cluster, previous bugs will be addressed, and the production cluster instance will be replaced with a new one. During this time the service may be unavailable System migration in place https://status.seekinsights.com/incident/384388 Sun, 16 Jun 2024 18:00:00 -0000 https://status.seekinsights.com/incident/384388#a1c01788b2db3415d1317e3707b123915f6c2c57a65f933790d34579ece3acfb Maintenance completed System migration in place https://status.seekinsights.com/incident/384388 Sun, 16 Jun 2024 12:00:00 -0000 https://status.seekinsights.com/incident/384388#bbb15f8e0118312b83d0395f9c65b0d90f6d3be54500ee9dea4e9102cd8c6fac We are in the process of migrating systems. During this time the service will be unavailable for users. We expect this migration to take approximately 2 hours