Incidents reported on status page for seek https://status.seekinsights.com/ https://d1lppblt9t2x15.cloudfront.net/logos/c923f037edc50003496476bcac2d56b6.png https://status.seekinsights.com/ en https://status.seekinsights.com/incident/601947 Thu, 12 Jun 2025 21:06:00 -0000 https://status.seekinsights.com/incident/601947#060fca99d3ef0263cfed65e140b473ff5eb2277379bdb40d97508e2fb46aef10 Apps should be loading correctly now. We will continue to monitor the performance of apps and update if there is any change to the availability of apps https://status.seekinsights.com/incident/601947 Thu, 12 Jun 2025 19:04:00 -0000 https://status.seekinsights.com/incident/601947#c6b58659036219608e80a3034717e18a6cf269c5ab4e44b5dd89fe072f7af0cb There is a service disruption with one of our cloud providers (Google cloud services). This is leading to some errors when attempting to load app dashboards. https://status.seekinsights.com/ Tue, 13 May 2025 16:07:01 +0000 https://status.seekinsights.com/#1a3a5108e7ac0552a677d823d8af2f0d77a18e2978b6d4027449e46480e08ec8 cloud-api.seekinsights.com/docs recovered https://status.seekinsights.com/ Tue, 13 May 2025 16:04:57 +0000 https://status.seekinsights.com/#1a3a5108e7ac0552a677d823d8af2f0d77a18e2978b6d4027449e46480e08ec8 cloud-api.seekinsights.com/docs went down https://status.seekinsights.com/ Tue, 13 May 2025 16:00:59 +0000 https://status.seekinsights.com/#61cb38eff0890ec6b919079ebb4788e8532e64453849c126673a7994a901a095 cloud-api.seekinsights.com/docs recovered https://status.seekinsights.com/ Tue, 13 May 2025 15:58:56 +0000 https://status.seekinsights.com/#61cb38eff0890ec6b919079ebb4788e8532e64453849c126673a7994a901a095 cloud-api.seekinsights.com/docs went down https://status.seekinsights.com/ Thu, 08 May 2025 11:04:31 +0000 https://status.seekinsights.com/#9adb4362ac1d2e40f99f0d2e0320a27607819f599ba89b20478ebc64c79095f1 cloud-api.seekinsights.com/docs recovered https://status.seekinsights.com/ Thu, 08 May 2025 11:01:30 +0000 https://status.seekinsights.com/#9adb4362ac1d2e40f99f0d2e0320a27607819f599ba89b20478ebc64c79095f1 cloud-api.seekinsights.com/docs went down https://status.seekinsights.com/ Tue, 29 Apr 2025 18:44:33 +0000 https://status.seekinsights.com/#339680a65510bdfe8ca25073c3612879e239def5f50a9eb2a62a1662d8dec00e cloud-api.seekinsights.com/docs recovered https://status.seekinsights.com/ Tue, 29 Apr 2025 18:42:29 +0000 https://status.seekinsights.com/#339680a65510bdfe8ca25073c3612879e239def5f50a9eb2a62a1662d8dec00e cloud-api.seekinsights.com/docs went down https://status.seekinsights.com/ Sun, 27 Apr 2025 02:24:41 +0000 https://status.seekinsights.com/#92c8fbedf8149eaa49f3e07d7fd270da14226e900a3b61d73234c707be541be8 cloud-api.seekinsights.com/docs recovered https://status.seekinsights.com/ Sun, 27 Apr 2025 02:22:00 +0000 https://status.seekinsights.com/#92c8fbedf8149eaa49f3e07d7fd270da14226e900a3b61d73234c707be541be8 cloud-api.seekinsights.com/docs went down https://status.seekinsights.com/ Thu, 24 Apr 2025 11:05:38 +0000 https://status.seekinsights.com/#f9f3b7d61a91abbd1be3cfb8b6977f963385a9dfee4b00b49b92f9c28fae2475 cloud-api.seekinsights.com/docs recovered https://status.seekinsights.com/ Thu, 24 Apr 2025 11:02:37 +0000 https://status.seekinsights.com/#f9f3b7d61a91abbd1be3cfb8b6977f963385a9dfee4b00b49b92f9c28fae2475 cloud-api.seekinsights.com/docs went down https://status.seekinsights.com/ Thu, 17 Apr 2025 06:20:49 +0000 https://status.seekinsights.com/#f2dfbc2eb6fc3bc948bf208576e81725548ac1c77e7d0b343e040043aab86f62 cloud-api.seekinsights.com/docs recovered https://status.seekinsights.com/ Thu, 17 Apr 2025 06:17:49 +0000 https://status.seekinsights.com/#f2dfbc2eb6fc3bc948bf208576e81725548ac1c77e7d0b343e040043aab86f62 cloud-api.seekinsights.com/docs went down https://status.seekinsights.com/ Tue, 15 Apr 2025 16:08:56 +0000 https://status.seekinsights.com/#7954c9cc8beac9b738d368cadb8f57f3c2abad6b46a5ddf384a85b51061ccbfe cloud-api.seekinsights.com/docs recovered https://status.seekinsights.com/ Tue, 15 Apr 2025 16:06:06 +0000 https://status.seekinsights.com/#7954c9cc8beac9b738d368cadb8f57f3c2abad6b46a5ddf384a85b51061ccbfe cloud-api.seekinsights.com/docs went down https://status.seekinsights.com/incident/555547 Tue, 15 Apr 2025 15:57:00 -0000 https://status.seekinsights.com/incident/555547#1da21f03f0d22ac882461bf9fcf04596f4136370647440316549baab1c7e87ee One of our 3rd party providers, meilisearch, experienced an outage which impacted functionality of our website. We switched over to a different fallback region of meilisearch to resume normal functionality of our website https://status.seekinsights.com/incident/555547 Tue, 15 Apr 2025 15:57:00 -0000 https://status.seekinsights.com/incident/555547#1da21f03f0d22ac882461bf9fcf04596f4136370647440316549baab1c7e87ee One of our 3rd party providers, meilisearch, experienced an outage which impacted functionality of our website. We switched over to a different fallback region of meilisearch to resume normal functionality of our website https://status.seekinsights.com/ Tue, 15 Apr 2025 15:53:58 +0000 https://status.seekinsights.com/#b83a4ae7585a82801eb553007acc37934fdd3becebe8b327970253207adfb5c9 cloud-api.seekinsights.com/docs recovered https://status.seekinsights.com/ Tue, 15 Apr 2025 15:39:08 +0000 https://status.seekinsights.com/#b83a4ae7585a82801eb553007acc37934fdd3becebe8b327970253207adfb5c9 cloud-api.seekinsights.com/docs went down https://status.seekinsights.com/ Tue, 15 Apr 2025 14:59:57 +0000 https://status.seekinsights.com/#79534a07eeb3ff2e5b0ce67159509a2f4b7458b0d0c426a02f4c47842d5f73f8 cloud-api.seekinsights.com/docs recovered https://status.seekinsights.com/ Tue, 15 Apr 2025 14:56:55 +0000 https://status.seekinsights.com/#79534a07eeb3ff2e5b0ce67159509a2f4b7458b0d0c426a02f4c47842d5f73f8 cloud-api.seekinsights.com/docs went down https://status.seekinsights.com/incident/534435 Tue, 25 Mar 2025 19:10:00 -0000 https://status.seekinsights.com/incident/534435#5d2e2be1eac0da0ff89d165e6da263fd169c4021bb7f44c77f8c8a59f95feeae The issues with login should be resolved. If you continue to experience issues please contact your account manager. https://status.seekinsights.com/incident/534435 Tue, 25 Mar 2025 19:10:00 -0000 https://status.seekinsights.com/incident/534435#5d2e2be1eac0da0ff89d165e6da263fd169c4021bb7f44c77f8c8a59f95feeae The issues with login should be resolved. If you continue to experience issues please contact your account manager. https://status.seekinsights.com/incident/534435 Tue, 25 Mar 2025 18:39:00 -0000 https://status.seekinsights.com/incident/534435#70290f01e1662b570426e253d329de5b7fb78410a04ec9ba1f40fed8ad262849 Our login service auth0 is currently experiencing a disruption. During this time users may have trouble logging in. https://status.seekinsights.com/incident/534435 Tue, 25 Mar 2025 18:39:00 -0000 https://status.seekinsights.com/incident/534435#70290f01e1662b570426e253d329de5b7fb78410a04ec9ba1f40fed8ad262849 Our login service auth0 is currently experiencing a disruption. During this time users may have trouble logging in. https://status.seekinsights.com/incident/524463 Sun, 09 Mar 2025 11:00:36 +0000 https://status.seekinsights.com/incident/524463#3ae16edf8831494d6c1a87892b272e5d887ba94724215751c99c679acff8491b Maintenance completed https://status.seekinsights.com/incident/524463 Sun, 09 Mar 2025 11:00:36 -0000 https://status.seekinsights.com/incident/524463#f0ba67db8dffd087bd311695f0afd64290d97796cad01b1000ba075e5ee243bd A new optimized AMI is planned to be released in the production cluster, with a rolling deployment to new optimized nodes. This maintenance is expected to incur minimal downtime, as the update has been thoroughly tested and already implemented in the non-prod env. https://status.seekinsights.com/incident/524463 Sun, 09 Mar 2025 11:00:36 +0000 https://status.seekinsights.com/incident/524463#3ae16edf8831494d6c1a87892b272e5d887ba94724215751c99c679acff8491b Maintenance completed https://status.seekinsights.com/incident/524463 Sun, 09 Mar 2025 11:00:36 -0000 https://status.seekinsights.com/incident/524463#f0ba67db8dffd087bd311695f0afd64290d97796cad01b1000ba075e5ee243bd A new optimized AMI is planned to be released in the production cluster, with a rolling deployment to new optimized nodes. This maintenance is expected to incur minimal downtime, as the update has been thoroughly tested and already implemented in the non-prod env. https://status.seekinsights.com/incident/524463 Sun, 09 Mar 2025 10:30:00 -0000 https://status.seekinsights.com/incident/524463#f0ba67db8dffd087bd311695f0afd64290d97796cad01b1000ba075e5ee243bd A new optimized AMI is planned to be released in the production cluster, with a rolling deployment to new optimized nodes. This maintenance is expected to incur minimal downtime, as the update has been thoroughly tested and already implemented in the non-prod env. https://status.seekinsights.com/incident/524463 Sun, 09 Mar 2025 10:30:00 -0000 https://status.seekinsights.com/incident/524463#f0ba67db8dffd087bd311695f0afd64290d97796cad01b1000ba075e5ee243bd A new optimized AMI is planned to be released in the production cluster, with a rolling deployment to new optimized nodes. This maintenance is expected to incur minimal downtime, as the update has been thoroughly tested and already implemented in the non-prod env. https://status.seekinsights.com/incident/500258 Thu, 23 Jan 2025 23:30:22 +0000 https://status.seekinsights.com/incident/500258#cd88c4405404e68d5c67f4af77f324e9ecdaf5fc459e22920ccb84a6569a6d68 Maintenance completed https://status.seekinsights.com/incident/500258 Thu, 23 Jan 2025 23:00:22 -0000 https://status.seekinsights.com/incident/500258#3e663deafdd479e404dd415582732e09d6192e0a7a4b86e5dabe7454542aeb6c We are doing an upgrade to our backend systems. During this time some features of the site may not work as expected. We expect the upgrade to take approximately 30 minutes https://status.seekinsights.com/incident/496151 Wed, 15 Jan 2025 09:13:51 +0000 https://status.seekinsights.com/incident/496151#f10e87f955007681f23b2b6b04ecbd9f1790106f19adedbed2a67f0702a332a3 Maintenance completed https://status.seekinsights.com/incident/496151 Wed, 15 Jan 2025 09:13:51 +0000 https://status.seekinsights.com/incident/496151#f10e87f955007681f23b2b6b04ecbd9f1790106f19adedbed2a67f0702a332a3 Maintenance completed https://status.seekinsights.com/incident/496151 Wed, 15 Jan 2025 09:00:00 -0000 https://status.seekinsights.com/incident/496151#e232dac167eaa435a3bfa82314175902bef11b933a61c5a1487510674da0efdc Upgraded the cluster capacity https://status.seekinsights.com/incident/496151 Wed, 15 Jan 2025 09:00:00 -0000 https://status.seekinsights.com/incident/496151#e232dac167eaa435a3bfa82314175902bef11b933a61c5a1487510674da0efdc Upgraded the cluster capacity https://status.seekinsights.com/incident/484398 Thu, 19 Dec 2024 14:55:00 -0000 https://status.seekinsights.com/incident/484398#1af95f1fb9fb453ba89ef2a0baa86c8aaf68cefeb95f6399bb7e2e8500de8da1 Our backend API service is now operational https://status.seekinsights.com/incident/484398 Thu, 19 Dec 2024 14:33:00 -0000 https://status.seekinsights.com/incident/484398#df40bf3ce7614d5089a8d8ab0643a3e2ec8ccb45f181443ac2b9c77577d890f7 We are looking into an issue with our backend API. The service is unavailable at this time https://status.seekinsights.com/incident/458693 Sun, 10 Nov 2024 09:20:09 +0000 https://status.seekinsights.com/incident/458693#401183470dac2d5c0bccbf350e2628a5c70f1a1725a023d8c73d01c6c985ddaa Maintenance completed https://status.seekinsights.com/incident/458693 Sun, 10 Nov 2024 09:00:09 -0000 https://status.seekinsights.com/incident/458693#69fdcf02ec42811105a9351cef85f71018bd56b2c96b53c3acea681a108fd791 A new optimized AMI is planned to be released in the production cluster, with a rolling deployment to new optimized nodes. This maintenance is expected to incur minimal downtime, as the update has been thoroughly tested and already implemented in the non-prod env. https://status.seekinsights.com/incident/446277 Fri, 11 Oct 2024 11:45:00 +0000 https://status.seekinsights.com/incident/446277#19d540c1e9e818669ca22b69682f5f82ba5c90007bc4f51f07c811e2bdf64d02 Maintenance completed https://status.seekinsights.com/incident/446277 Fri, 11 Oct 2024 11:00:11 -0000 https://status.seekinsights.com/incident/446277#004a5e20275dd400f1ecde0b1aae41d10fe6d00d8bb9b33fa59c22d65d8e0bea During this maintenance, Network Trunking will be activated in the production cluster, previous bugs will be addressed, and the production cluster instance will be replaced with a new one. During this time the service may be unavailable https://status.seekinsights.com/incident/384388 Sun, 16 Jun 2024 18:00:00 +0000 https://status.seekinsights.com/incident/384388#a1c01788b2db3415d1317e3707b123915f6c2c57a65f933790d34579ece3acfb Maintenance completed https://status.seekinsights.com/incident/384388 Sun, 16 Jun 2024 12:00:00 -0000 https://status.seekinsights.com/incident/384388#bbb15f8e0118312b83d0395f9c65b0d90f6d3be54500ee9dea4e9102cd8c6fac We are in the process of migrating systems. During this time the service will be unavailable for users. We expect this migration to take approximately 2 hours